Join NACUBO Consulting and consultant Bernadette Hinkle for a practical discussion on why institutions pursue shared services beyond cost savings, with a focus on improved service quality, reduced administrative burden, stronger strategic alignment, economies of scale, and greater capacity for innovation and technology adoption. The webinar will explore how standardizing processes and creating a single point of service can enhance consistency and free campus units to focus on mission critical work. Participants will also examine common challenges such as concerns about consolidation and job loss, loss of personal relationships, and service complexity, along with concrete strategies institutions use to address them effectively.

Today’s campuses are multi-faceted and dynamic, demanding modern, cloud-based point-of-sale (POS) solutions that can scale. A modern POS environment is not just about transactions—it’s about empowering campuses to enhance the student experience, streamline campus commerce operations, and gain visibility into revenue trends and opportunities. Selecting the right system requires understanding the different transaction scenarios on your campus and the specific needs for each.   

This session will review multiple POS use cases and discuss various student and staff needs across campus. We’ll evaluate crucial POS software and hardware features, as well as review additional evaluation considerations such as customer support, implementation timelines, and security and compliance. Join us to learn how you can select a POS solution that delivers seamless, flexible, and secure POS payment experiences.

Learning Objectives:

• Understand which features are required to meet your needs
• Discover how a POS system can help streamline operations and drive revenue
• Identify common pitfalls to avoid when selecting your POS

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This Partner Webinar is created by TouchNet and offered free for members thanks to their generous support. 

May 12–28, 2026

CPE Available: Up to Seven (7) Credits in Information Technology

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Who Should Attend

AI4AIS is designed for higher education professionals involved in business and operational leadership, including chief business officers, budget and finance leaders, tax and accounting professionals, human resources and payroll leaders, student financial services professionals, institutional research and analytics staff, and others engaged in strategic planning and operational decision-making.

 
What You’ll Explore

Across multiple sessions, participants will hear directly from fellow business officers and campus leaders where they will examine higher education business and operations use cases of AI, such as:

•     Budgeting, forecasting, and financial modeling
•     Automating business processes such as procurement, payroll, and HR
•     Supporting compliance, audit, and risk monitoring
•     Improving data use and predictive analytics for enrollment, retention, and revenue management
•     Capital planning, facilities optimization, and addressing deferred maintenance
•     Informing strategic and financial planning
•     Student-facing self-service technologies, including chatbots

The series will also address broader leadership and organizational considerations, such as:

•     Building an institution-wide AI strategy
•     Governance models for ethical and responsible AI use
•     Measuring and communicating return on investment
•     The impact of AI on business office roles and staffing models
•     Designing reskilling and upskilling opportunities for staff
•     Cybersecurity risks in AI systems
•     Collaborating across campus during AI planning and implementation

 
Session Dates (2–3 pm ET)

•     Week One: May 12 and 14
•     Week Two: May 19 and 21
•     Week Three: May 26, 27, and 28

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The NACUBO 2026 Actionable Insights for Artificial Intelligence Series is generously supported by:

Many institutions view Perkins liquidation as the inevitable end point of the program. But deciding when and how to liquidate, or whether to pursue assignment or continued servicing, requires more than a compliance checklist. Moving too quickly can introduce unexpected administrative, operational, and financial burdens, particularly if institutions are not fully prepared from a documentation or staffing perspective. 

This webinar focuses on the decision process, not the technical steps. Panelists will walk through the key considerations before declaring intent to liquidate, including portfolio characteristics, servicing and staffing capacity, documentation readiness, timelines, financial statement implications, and financial aid office coordination. Participants will gain a clearer framework for sequencing decisions and aligning stakeholders across accounting and student financial services. Attendees should consider having a copy of their institution’s FISAP on hand to follow along with the discussion. 

This is a rescheduled webinar that was to take place April 8, 2026.  

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Join NACUBO’s policy and advocacy team for our monthly Washington Update webinar, where we share timely insights on the latest federal legislative, regulatory, and policy developments impacting higher education business offices. You can expect an informative update on the key issues shaping the higher education landscape.

Register now to reserve your spot and stay informed.

July 20-21, 2026

CPE Available: 8.5 credits

"Mission Meets Moment"

Colleges and universities are at a crossroads and facing an enormous amount of uncertainty. Keeping your missions front of mind—both on campus and to the public—will be pivotal to weathering the storm and reinforcing your value to your students. Our mission at NACUBO is to support you in your work. We are rising to the challenge and working to provide the support and solutions you need now. We hear you, and we are here for you.

Planning to attend onsite in California? Register now on the NACUBO 2026 Annual Meeting page.