AI in Student Accounts: Adoption, Readiness, and What's Next

Live Event: 04/30/2026 at 2:00 PM (EDT)

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The conversation about AI in higher ed is no longer happening around student accounts — it's starting to happen within it. For the first time, there's data that tells the story of this community specifically: where adoption actually stands, what's working, what's holding teams back, and where the early wins are showing up.

This webinar debuts findings from the first survey dedicated exclusively to AI in tuition billing, payments, and collections. The picture is nuanced: most departments are still in early stages, FERPA and privacy remain top concerns, and policy clarity is a work in progress. But the winds are shifting — leadership attention is growing, team conversations about AI are becoming more common, and the offices that moved early are starting to see measurable results in response times, staff capacity, and student experience. The gap between early movers and everyone else is beginning to open up.

Beyond the data, the session draws on hard-won perspective from institutions on the leading edge, where the real differentiators have proven to be mindset and momentum — not budget or technical resources. The key lessons: find your internal champions, reframe AI as a new resource rather than a threat, and start with the tools and vendor licenses you already have.

This is the moment to get informed, get aligned, and get moving.

This Partner Webinar is created by Meadow and offered free for members thanks to their generous support.

Recording

This webinar will be recorded. Registrants will receive an email when the recording is available.

Amy Jenkins

Chief Operating Officer

Meadow

Amy Jenkins is a co-founder and COO at Meadow, the first modern fintech platform transforming the U.S. higher education payments industry by solving the dual complexities of the tuition payment process for students and accounts receivable for universities. At Meadow, Amy is spearheading the company's growth trajectory and leads sales, success, marketing and operations. She has spent most of her career in education, focused on opening up opportunity and access for students. Prior to Meadow, Amy was the Head of Schools and Businesses for Outschool where she successfully launched two new business lines during a time of tremendous growth. Before that, Amy spent 20 years in the K-12 space in various roles: COO of Education Elements, investor with NewSchools Venture Fund, consultant, middle school teacher through Teach for America, and afterschool program provider. Amy has an AB from Dartmouth College and MBA from Harvard Business School. She lives in California with two daughters who inspire her to make the world a better place.