Bridging the $14B Student Loan Gap With Institutional Loans

Lori S. Hartung is a seasoned leader in the higher education sector, currently serving as the Regional Sales Executive for ECSI, a technology-based solutions provider for colleges and universities. With over 35 years of experience, she has held key roles, including Regional Director of Sales in the accounts receivable management industry, and Senior Manager of Industry and Government Relations for a student loan servicing company. Beyond her professional expertise, Lori is an active industry advocate. She serves as the immediate Past-President of the Coalition of Higher Education Assistance Organization (COHEAO) and is a member of the Minnesota Collections Network, demonstrating her dedication to advancing higher education finance. Lori is known for her ability to make complex, technical topics engaging and accessible. A graduate of the University of Wisconsin – Milwaukee with a degree in Political Science, she resides in Dousman, Wisconsin. With a passion for lifelong learning and industry collaboration, Lori continues to make a significant impact in the higher education community.

Chris has over 30 years of client consulting/marketing experience with Student Loan Servicing and has been with ECSI for 20 years. Prior to joining ECSI, Chris spent 20 years with ACS managing Perkins loan portfolios for school clients. His resume includes responsibility for managing the partnerships of some of the largest Perkins and campus-based loan schools, a role he has assumed with ECSI. His various positions have provided him with a well-rounded background in outsourcing to institutions in higher education. Chris serves as ECSI's subject matter expert on Perkins and other campus-based loans, 1098-T's, and delinquent receivables. He has given presentations at numerous industry events and has been a COHEAO representative for over 15 years, while serving on the COHEAO Board for the past three years. Chris is a graduate of the University of Illinois Chicago and is a sports fanatic who stays active playing hockey on a weekly basis. Fun Fact: Chris has seen the rock band KISS in concert 50 times!