Student Receivables Benchmarking: Defining and Measuring A/R Health

Colleges and universities are facing rising levels of past-due student accounts, with many still managing pre-collections in-house while contending with limited staff and outdated systems. This session will present new benchmarking data gathered from hundreds of institutional financial statements to establish clear, comparable metrics for assessing the health of student receivables at your campus. Attendees will learn how their institution’s A/R position stacks up against peers by size, type, and region, and leave with a framework for monitoring exposure and managing allowances more effectively.

What to Expect:

• Review of Key Metrics: Learn about Student A/R Exposure (Student A/R as a share of net tuition revenue) and Share of Allowances (allowances for doubtful accounts as a share of A/R), two benchmarks for evaluating portfolio health
• Sector-wide Findings: See how student receivables are trending across higher education, including breakdowns by institution size, sector, and tuition revenue bands.
• Impact of Operational Challenges: Explore how staffing shortages, technology gaps, and policy shifts (such as transcript bans) are shaping student receivables outcomes.
• Actionable Takeaways: Gain practical insights into how institutions can strengthen receivables management, reduce allowances, and improve resolution of past-due accounts through modern, student-first approaches.

Recording

This webinar will be recorded. Registrants will receive an email when the recording is available.

Sponsor

This NACUBO Partner Webinar is created by and offered free for members thanks to Meadow.

This webinar and associated materials are provided for general informational purposes only. The views expressed in the webinar are those of the sponsor and/or individual speakers and not NACUBO. NACUBO does not necessarily endorse any information, views, products, or services discussed in the webinar.